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Program Manager
Job Code:2019-MACON-010
Location:Macon Campus
Department:
Job Shifts
  

Job Responsibilities:
Purpose: The Program Manager provides leadership and supervision of assigned team in alliance with the mission of The Methodist Home.

Essential Duties and Responsibilities: 

Establishes and maintains an environment that promotes the safety of the residents
Maintains physical aspects of the living unit by requesting repairs in timely fashion.
Communicates with outside agencies such as DFCS, CASA, School, etc.
Debrief residents after major incidents.
Oversees the management of the structure in the cottage to include transportation, medication management, etc.
Ensures that the cottage  has adequate resources such as groceries, medication, staff, etc.  Oversees the effective use of the resources allocated to the cottage.
Ensures the effective communication between cottage staff and ancillary departments such as Health Services, Training, etc.
Effectively manages the cottage team to include ensuring adequate cottage staffing;  establishes and coordination  of work schedules;  selection, orientation  and training of new staff as well as manages the training needs of existing staff members.
Provides effective and ongoing supervision of staff to include regular evaluation of job performance, debriefing after critical incidents.
Effectively participates in the on call professional rotation.
Other duties as assigned
Relationship Building:  Develop and maintain effective therapeutic relationships.
Professionalism:  Promote a professional, positive work environment.
Leadership:  Role model and mentor for staff.
Completes assignments in a timely and accurate manner
Is willing to take on additional responsibility in a positive manner.
Upholds the mission and values of The Methodist Home.
Complete training necessary to perform position consistent with program and agency staff development plans
Demonstrates and understands the sanctuary commitments.
Demonstrates a commitment to democracy and therefore actively participating in team decisions.
Employee practices social responsibility by insuring that they are at their work area when scheduled and remain for duration of required hours in order to perform responsibilities. 
Openly communicates to establish and maintain effective working relationship with people at all levels.
Utilizes appropriate Sanctuary tools when interacting with colleagues and residents.
Adheres to the seven commitments of Sanctuary when carrying out work responsibilities.
Employee recognizes the need for self care and therefore has developed a self care plan.

Job Qualifications:
Education and/or Work Experience Requirements:

Minimum of a High School Diploma or equivalent.
Minimum of two years supervisory experience.
Minimum of two years experience in childcare.
Must be 21 years of age or older.
Must have proficient computer knowledge.
High level of energy required for working with people.
Necessary stamina and temperament to work with children and youth (ages 6-18) who are experiencing crisis and/or emotional and/or behavior disorders.
Ability to interface and build relationships with children, their families and a variety of service providers and collaterals.
Knowledge of child care practices, developmental issues, and group processes and practices which are important to this position.
Knowledge and demonstrated skills related to theory and practices for emotionally disturbed children. 
Ability to meet and handle the public with tact and poise.
Maintain high level of confidentiality.
Must be able to multi task in a fast paced work environment.
Strong written and verbal communication skills
Ability to appropriately handle confidential information.
Ability to understand and consistently implement policies and procedures of the Agency.
Ability to interact and work cooperatively and effectively with other personnel and residents.
Ability to show sensitivity and responsiveness to cultural difference in the service population
Ability to uphold the mission and values of The Methodist Home.

Other Job Information (if applicable):
Essential Physical Requirements:

Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.)  to casual and leisurely, in both indoor and outdoor settings.
Ability to successfully complete the Crisis Aggression Limitation Management training program and conduct physical interventions as taught by the instructor.  Examples (1) Escorting a child by the arm to de-escalate; (2) Support a child’s movement to a seated position to the floor or to a chair.
Necessary stamina and temperament to work with children and youth (ages 6-18) who are experiencing crisis and/or emotional and/or behavior disorders.
Specific vision abilities include the ability to see for purposes of reading printed material as well as distance vision for purposes of maintaining appropriate supervision.
Ability to hear and understand speech at normal levels.
Ability to speak clearly so others can understand you.
Ability to lift 15 pounds.
Ability to carry 15 pounds.
Duties may include bending, stooping or kneeling for short durations of time.
Duties may occasionally include overhead work, reaching, pulling and pushing items.
Duties include frequent driving.
Shifts may rotate between the hours of 7:00 AM and 11:00 PM, Sunday through Saturday.  
Must be prepared to actively participate in a wide range of activities including but not limited to:  basketball, swimming, fishing, volleyball, movies, staffings, team meetings, etc.
Responsibilities include times where program manager is on call