The Methodist Home for Children is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is THE LAW poster.

Start Over with Job Search

Returning Applicant?  Login Now

Residential Treatment Program Manager
Job Code:2019-MACON-013
Location:Macon Campus
Department:
Job Shifts
  

Job Responsibilities:
Purpose: The Residential Treatment Program Manager is responsible for the day-to-day operations of the residences and is expected to work in tandem with individuals’ support teams including, but not limited to, an individual’s family, LFF or other core provider, administration, academic and social welfare providers to provide well-rounded person centered supports. Examples of such day-to-day operations are maintaining staff schedules, active treatment plans/safety plans of residents, administrative reports/documentation and oversight of each shift and RTS (Residential Treatment Specialists). The Residential Treatment Program Manager will be a part of late night and on-call rotations

The Residential Treatment Program Manager must also possess all skills required to carry out essential duties and responsibilities and physical requirements expected of Residential Treatment Specialist.   Refer to Residential Treatment Specialist job description.

In addition to Residential Treatment Specialist Essential Duties and Responsibilities: 


Direct Supervisory Responsibilities: 
Provide overall supervision of program at assigned Residential Treatment site 
Schedule Residential Treatment Specialists to ensure adequate program coverage at all times
Provide direct service as needed, especially during staff vacancies
Provides oversight to all program staff to ensure that assigned duties are performed adequately and protects the health, safety and well-being of the residents in care.
Provides effective and ongoing supervision of staff to include monthly supervision, evaluation of job performance, debriefing after critical incidents.
Ensure all documentation to include shift notes, observation logs, incident reports are completed in a timely, comprehensive manner and meeting all policies and procedures.
Oversees the management of the structure in the cottage to include transportation, medication management, etc.
Effectively manages the cottage team to include ensuring adequate cottage staffing;  establishement and coordination  of work schedules;  selection, orientation  and training of new staff as well as manages the training needs of existing staff members.
Ensure ongoing training for staff to include training to develop and enhance their skills to include oversight of fidelity to any approved evidence based models.
Ensure that staff vacancies are filled by interviewing and recommending selected candidates for hire to Human resources Department. Complete site orientations for all new hires.
Regularly observe and provide feedback to Residential Treatment Specialists to ensure that their interactions with each resident are consistent with the individual’s treatment and rehabilitation plans
Leadership:
Upholds the mission and values of The Methodist Home.
Promote a professional, positive work environment.
Role model and mentor for staff.

Relationship Building:  
Mentor positive relationships with both residents and Residential Treatment Specialist
Develop and maintain effective therapeutic relationships.
Ensure opportunities for residents to engage in community integration are provided
Crisis Management:  
Ensures that residents are debriefed after critical incidents.
Ensures that cottage staff are adequately refreshed on crisis intervention techniques.
Ensure that policies and procedures are followed before, during and after any physical intervention.
Participate in the provision of 24 hour/7 days a week supervisory coverage which includes responding to phone calls within 10 minutes and providing face to face intervention as indicated to resolve a crisis
Carefully review, follow up, correct and process all incident reports generated in a timely fashion
Team Work:
Schedules and facilitates weekly team meetings providing environment for open communication
Provide and accept constructive feedback from all members of team and relevant collaterals and professionals
Ensures the effective communication between cottage staff and ancillary departments such as Lighthouse for Families, Training, Human Resources, etc.
Ensure that all relevant information is communicated to the psychiatrist and all other team members. 
Implement and collaborate with team, skill training for individuals and families both on site and in the individual’s home
Communicate with external collaterals to coordinate appointments for youth to insure that they are utilizing care supports such as physicians, hospitals, daycare etc.
Ensures that cottage staff are informed and understand each resident’s ISP goals, case plan, etc.
Ensure individuals gain access to needed psychiatric, medical, social, financial and other appropriate services

Household management:
Ensures a healthy and therapeutic cottage environment that insures the safety and security of each resident and employee by maintaining communication with the facilities department and submitting timely maintenance requests.
Ensure that the housekeeping, dietary and other basic life needs of each resident are being met; cottage has adequate resources such as groceries, medication, staff, etc. 
Ensure cleanliness and orderliness of site at all times
Oversees the effective use of the resources allocated to the cottage.
Facilitate and document regularly scheduled health and safety drills to include: bomb threats, natural disasters, fire, violence and medical emergencies.
Appropriately schedule and ensure proper usage of program vehicles
Sanctuary:
Demonstrates and understands the sanctuary commitments. 
Demonstrates a commitment to democracy and therefore actively participating in team decisions.
Employee practices social responsibility by insuring that they are at their work area when scheduled and remain for duration of required hours in order to perform responsibilities. 
Openly communicates to establish and maintain effective working relationship with people at all levels.
Utilizes appropriate Sanctuary tools when interacting with colleagues and residents. 
Adheres to the seven commitments of Sanctuary when carrying out work responsibilities.
Employee recognizes the need for self care and therefore has developed a self care plan.

Other duties as assigned include but are not limited to the following:
Interview and assess individuals for program admission, as assigned by the program director
Effectively participates in the on call professional rotation.
Completes assignments in a timely and accurate manner
Is willing to take on additional responsibility in a positive manner.
Complete training necessary to perform position consistent with program and agency staff development plans

Job Qualifications:
Education and/or Work Experience Requirements: 
Must be 21 years of age or older.
Valid Driver’s license and the ability to meet and remain in good standing in accordance with Agency insurance guidelines.
Bachelor’s Degree, preferably in a Human Service field; minimum- High School Diploma.
Minimum of two years supervisory experience.
Two year demonstrated experience working with youth, experience in residential setting preferred.
Knowledge of child care practices, developmental issues, and group processes and practices which are important to this position.
Knowledge and demonstrated skills related to theory and practices for emotionally disturbed children.
Personal characteristics and experiential background that will provide appropriate care for children, to win their respect, to guide them in their development, to manage a home for them effectively and to participate in the overall treatment program designed for the residents.
Must have proficient computer knowledge.
High level of energy required for working with people.
Necessary stamina and temperament to work with children and youth (ages 6-18) who are experiencing crisis and/or emotional and/or behavior disorders.
Ability to interface and build relationships with youth, their families and a variety of service providers and collaterals.
Knowledge of child care practices, developmental issues, and group processes and practices which are important to this position.
Knowledge and demonstrated skills related to theory and practices for emotionally disturbed children. 
Ability to meet and handle the public with tact and poise.
Maintain high level of confidentiality.
Must be able to multi task in a fast paced work environment.
Strong written and verbal communication skills
Ability to appropriately handle confidential information.
Ability to understand and consistently implement policies and procedures of the Agency.
Ability to interact and work cooperatively and effectively with other personnel and residents.
Ability to show sensitivity and responsiveness to cultural difference in the service population
Ability to uphold the mission and values of The Methodist Home.
 

 

Other Job Information (if applicable):
Essential Physical Requirements:
Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.)  to casual and leisurely, in both indoor and outdoor settings.
Ability to successfully complete the Crisis Aggression Limitation Management training program and conduct physical interventions as taught by the instructor.  Examples (1) Escorting a child by the arm to de-escalate; (2) Support a child’s movement to a seated position to the floor or to a chair.
Ability to lift/move up to 10 pounds without assistance. 
Ability to lift/move up to 100 pounds, with/without assistance, in order to perform CALM physical intervention techniques. 
Duties include bending, stooping or kneeling for short durations of time.
Duties include overhead work, reaching, pulling and pushing items.
Necessary stamina and temperament to work with children and youth (ages 6-18) who are experiencing crisis and/or emotional and/or behavior disorders.
Specific vision abilities include the ability to see for purposes of reading printed material as well as distance vision for purposes of maintaining appropriate supervision.
Ability to hear and understand speech at normal levels.
Ability to speak clearly so others can understand you.
Duties include frequent driving utilizing a 15 passenger van.
Duties may include repetitive hand motions such as typing.
Duties will include cleaning and use of cleaning materials/chemicals. 
Must be prepared to actively participate in a wide range of activities including but not limited to:  basketball, swimming, fishing, volleyball, movies, etc.  Activities will occur both indoors and outdoors, in various environments and temperatures.   
Duties may include bending, stooping or kneeling for short durations of time.
Duties may occasionally include overhead work, reaching, pulling and pushing items.
Duties include frequent driving utilizing a 15 passenger van.
Duties may include repetitive hand motions such as typing.
Must be prepared to actively participate in a wide range of activities including but not limited to:  basketball, swimming, fishing, volleyball, movies, staffings, team meetings, etc.