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Catering and Hospitality Specialist
Job Code:2018-MACON-010
Location:Macon Campus
Job Shifts

Job Responsibilities:
Purpose:  Prepares all daily operations, catering and special events associated with the Food Services Department while providing clerical/administrative support to Vice President of Facilities.

This is an hourly position - $12.50 per hour

Essential Duties and Responsibilities: 
• Prepares food for special events in accordance with customer requests.
• Follows applicable sanitation procedures with respect to personal hygiene, proper hand washing, food preparation and service, etc.
• Create and maintain an environment of hospitality insuring customer satisfaction.
• Assist with set up and break down of special events.
• Arrives at work when scheduled.
o Willing to be flexible
o Willing to work weekends as needed
o Work until shift ends
• Maintains open communication with supervisor. Works well with other employees by asking for help when needed and assisting others as needed.
o Work with other employees to complete assignments as directed by the Director of Facilities.
o Willing to discuss Food Service needs with Supervisor.
• Makes effort to correct problems when given constructive criticism.
• Ability to follow instructions without supervisor being present. Continues high quality work when supervisor is absent.
o Complete all job responsibilities.
o Stay on schedule with meal and hour breaks.
o Update supervisor with information about shift.
• Maintains a safe and healthy work environment.
• Leadership: Role model and mentor for staff as indicated by:
o Takes initiative to implement good practice and meet licensing and accreditation standards.
o Interacts professionally and cooperatively with other parts of the agency (i.e. Human Resources, Finance, etc.)
• Completes assignments in a timely and accurate manner
• Is willing to take on additional responsibility in a positive manner.
• Complete training necessary to perform position consistent with program and agency staff development plans as indicated by:
   o Identifies training appropriate to this position
   o Takes responsibility for scheduling and attending appropriate training
   o Upholds the mission and values of The Methodist Home.

Job Qualifications:
Education and/or Work Experience Requirements:

•Education and/or Work Experience Requirements:
• Minimum of a High School diploma
• Demonstrated experience in catering and hospitality.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Must possess the ability to identify problems, evaluate options and implement solutions.
• Ability to meet and handle the public with poise and tact.
• Pleasant telephone voice.
• Ability to appropriately handle confidential information.
• Valid Georgia Drivers License
• The ability to communicate information and ideas in speaking so others will understand.
• The ability to apply general rules to specific problems to produce answers that make sense.
• Ability to understand and consistently implement policies and procedures of the Agency.
• Ability to interact and work cooperatively and effectively with other personnel and residents.
• Ability to show sensitivity and responsiveness to cultural difference in the service population.

Essential Physical Requirements:

• Duties are performed in a variety of environments ranging from highly stressful to calm and leisurely
• Duties include the need for physical dexterity including fine motor skills, rotating of wrists and/or arms.
• Duties include pushing, pulling, lifting, and carrying, stooping, bending and/or prolonged standing.
• Duties include the ability to lift up to 25 pounds.
• Duties may also be performed both indoors and outdoors.
• The ability to see details at close range (within a few feet of the observer).
• The ability to see details at a distance.

Other Job Information (if applicable):