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Program Manager
Job Code:2019-MACON-010
Location:Macon Campus
Department:
Job Shifts
  

Job Responsibilities:
Purpose: The Program Manager provides leadership and supervision of assigned team in alliance with the mission of The Methodist Home.

Essential Duties and Responsibilities: 

• Establishes and maintains an environment that promotes the safety of the residents
• Maintains physical aspects of the living unit by requesting repairs in timely fashion.
• Communicates with outside agencies such as DFCS, CASA, School, etc.
• Debrief residents after major incidents.
• Oversees the management of the structure in the cottage to include transportation, medication management, etc.
• Ensures that the cottage has adequate resources such as groceries, medication, staff, etc. Oversees the effective use of the resources allocated to the cottage.
• Ensures the effective communication between cottage staff and ancillary departments such as Health Services, Training, etc.
• Effectively manages the cottage team to include ensuring adequate cottage staffing; establishes and coordination of work schedules; selection, orientation and training of new staff as well as manages the training needs of existing staff members.
• Provides effective and ongoing supervision of staff to include regular evaluation of job performance, debriefing after critical incidents.
• Effectively participates in the on call professional rotation.
• Other duties as assigned
• Relationship Building: Develop and maintain effective therapeutic relationships.
• Professionalism: Promote a professional, positive work environment.
• Leadership: Role model and mentor for staff.
• Completes assignments in a timely and accurate manner
• Is willing to take on additional responsibility in a positive manner.
• Upholds the mission and values of The Methodist Home.
• Complete training necessary to perform position consistent with program and agency staff development plans
• Demonstrates and understands the sanctuary commitments.
• Demonstrates a commitment to democracy and therefore actively participating in team decisions.
• Employee practices social responsibility by insuring that they are at their work area when scheduled and remain for duration of required hours in order to perform responsibilities.
• Openly communicates to establish and maintain effective working relationship with people at all levels.
• Utilizes appropriate Sanctuary tools when interacting with colleagues and residents.
• Adheres to the seven commitments of Sanctuary when carrying out work responsibilities.
• Employee recognizes the need for self care and therefore has developed a self care plan.

Job Qualifications:
Education and/or Work Experience Requirements:

• Must be 21 years of age or older.
• Must have a valid Driver’s License with minimum of four year driving history and the ability to meet and remain in good standing in accordance with Agency insurance guidelines.
• Bachelor’s Degree, preferably in a Human Service field; minimum- High School Diploma.
• Minimum of two years supervisory experience.
• Minimum of two years experience in childcare.
• Must have proficient computer knowledge.
• High level of energy required for working with people.
• Necessary stamina and temperament to work with children and youth (ages 6-18) who are experiencing crisis and/or emotional and/or behavior disorders.
• Ability to interface and build relationships with children, their families and a variety of service providers and collaterals.
• Knowledge of child care practices, developmental issues, and group processes and practices which are important to this position.
• Knowledge and demonstrated skills related to theory and practices for emotionally disturbed children.
• Ability to meet and handle the public with tact and poise.
• Maintain high level of confidentiality.
• Must be able to multi task in a fast paced work environment.
• Strong written and verbal communication skills
• Ability to appropriately handle confidential information.
• Ability to understand and consistently implement policies and procedures of the Agency.
• Ability to interact and work cooperatively and effectively with other personnel and residents.
• Ability to show sensitivity and responsiveness to cultural difference in the service population
• Ability to uphold the mission and values of The Methodist Home.

Essential Physical Requirements:
•  Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.) to casual and leisurely.
• Duties are performed in a variety of environments in both indoor and outdoor settings that can include a wide range of conditions such as high/low temperatures and other inclement weather conditions.
• Ability to successfully complete the Crisis Aggression Limitation Management training program and conduct physical interventions as taught by the instructor. Examples (1) Escorting a child by the arm to de-escalate; (2) Support a child’s movement to a seated position to the floor or to a chair; (3) Support a child in a physical intervention to the floor, on your knees and for lengthy periods of time; (4) Ability to securely and safely maintain a child in a physical intervention for extended periods of time.
• Necessary stamina to maintain supervision of children who are attempting to run away. This may include fast walking for extended periods of time and/or the use physical interventions to escort/return child to campus
• Ability to lift/carry 15 pounds.
• Ability to assist/support/transport youth ranging in weight from 50 to 150 pounds.
• Overall necessary stamina and temperament to work with children and youth (ages 6-18) who are experiencing crisis and/or emotional and/or behavior disorders.
• Duties may include bending, stooping or kneeling for various durations of time.
• Duties may occasionally include overhead work, reaching, pulling and pushing items.
• Specific vision abilities include the ability to see for purposes of reading printed material as well as distance vision for purposes of maintaining appropriate supervision.
• Ability to hear and understand speech at normal levels.
• Ability to speak clearly so others can understand you.
• Duties include frequent driving utilizing a 15 passenger van.
• Duties may include repetitive hand motions such as typing.
• Shifts may rotate between the hours of 7:00 AM and 11:00 PM, Sunday through Saturday.
• Must be prepared to actively participate in a wide range of activities including but not limited to: basketball, swimming, fishing, volleyball, movies, staffings, team meetings, etc.
• Provide required on-call duty responsibilities for campus as determined by rotation schedule (seven consecutive days every 10-12 weeks).

Other Job Information (if applicable):
Essential Physical Requirements:

• Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.)  to casual and leisurely, in both indoor and outdoor settings.
• Ability to successfully complete the Crisis Aggression Limitation Management training program and conduct physical interventions as taught by the instructor.  Examples (1) Escorting a child by the arm to de-escalate; (2) Support a child’s movement to a seated position to the floor or to a chair.
• Necessary stamina and temperament to work with children and youth (ages 6-18) who are experiencing crisis and/or emotional and/or behavior disorders.
• Specific vision abilities include the ability to see for purposes of reading printed material as well as distance vision for purposes of maintaining appropriate supervision.
• Ability to hear and understand speech at normal levels.
• Ability to speak clearly so others can understand you.
• Ability to lift 15 pounds.
• Ability to carry 15 pounds.
• Duties may include bending, stooping or kneeling for short durations of time.
• Duties may occasionally include overhead work, reaching, pulling and pushing items.
• Duties include frequent driving.
• Shifts may rotate between the hours of 7:00 AM and 11:00 PM, Sunday through Saturday.  
• Must be prepared to actively participate in a wide range of activities including but not limited to:  basketball, swimming, fishing, volleyball, movies, staffings, team meetings, etc.
• Responsibilities include times where program manager is on call